Policy, Info, Forms
Hours of Operation
Saturday: 9:30am- 4pm
*By Appointment Only*
Omni Massage of CT Cancellation Policy
Clients will be charged a fee of $40 for rescheduling or canceling appointments with less than 24 hours notice, no exceptions. 2 Hour sessions require 48 hours notice or an $80 fee is charged. If the client does not give any notice (no call/no show), they will be charged the full cost of the session . Any fees will be charged to the credit card on file or payed at the time of the next service. Payment is required before receiving another service.
If a prepaid session is cancelled with less than 24 hours notice, the client will be charged a $40 cancellation fee and be allowed to keep their prepaid credit. If the client does not give any notice (no call/no show) the prepaid session credit will be considered redeemed/used.
If you need to cancel your appointment, please call or text the office at 860-770-0954. If we don't answer, leave your information in a voice mail. Please do not text the number used for automated appointment reminders as a means of contact. Sorry, cancellations made via email are not accepted.